New Puppy, What Now
Refund Policy
Because these products are delivered as downloadable digital content, purchases are normally final once downloading or access has begun. If you made an accidental or duplicate purchase and have not accessed the product, contact support@newpuppywhatnow.com within seven days of purchase so we can review your request.
If the product was not delivered, is materially defective, or is substantially different from its description, please contact us so we can correct the problem. Nothing in this policy limits rights provided by applicable consumer law.
Paddle.com is the Merchant of Record for all orders. Paddle handles payment inquiries and refunds under its buyer terms and refund policy and may approve or decline a refund independently.